MRPeasy (Dallas, TX) has become the first small manufacturing-oriented ERP software to introduce an AI tool to its users. The innovative AI-powered chatbot promises to significantly enhance user experience and facilitate the effective use of the software.
The AI chatbot – named Mr. Peasy – allows users to ask questions in natural, free-form language and receive comprehensive answers related to the use of the software. This sophisticated tool brings a new level of accessibility to the software, setting a new standard for user-friendly ERP solutions in a market where manufacturers constantly struggle with the complexity of the available solutions.
The chatbot is easy to access and use. Users can simply click the chatbot icon in the MRPeasy interface to initiate a conversation. Mr. Peasy will then ask the user to enter their question, after which it will provide an answer based on its understanding of the software. Trained on a massive dataset of MRPeasy documentation, user manuals, and support data, the chatbot can help users with questions related to the features of the software, pricing calculations, implementation help, troubleshooting, and much more.
The AI chatbot is also constantly learning so users can be confident that they are receiving up-to-date information and support. Users are encouraged to provide feedback on the chatbot, helping MRPeasy to constantly refine its capabilities. In parallel, clients can still use MRPeasy’s support ticket system to receive human support.