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Shelter Maker Establishes Support Hotline

The company's shelter systems and isolation units are being used for the COVID-19 outbreak.

Western Shelter emergency response shelters being used in a preparedness exercise.
Western Shelter emergency response shelters being used in a preparedness exercise.

Based in Eugene, Oregon, Western Shelter is a manufacturer and distributor of shelters and field support systems. On Friday, the company established a 24-hour hotline for customers with questions regarding their shelter systems and isolation units in response to the current Coronavirus (COVID-19) outbreak.

"While many of our customers place orders for shelters many months in advance of their need, our team is ready and on standby to assist our customers in any way we can," said Bryan Hunt, Western Shelter Sales Director. "Part of that includes being available 24 hours a day and 7 days a week, like our customers are."

While the hotline was established primarily for response to the current COVID-19 outbreak, any customer with seeking assistance with shelter deployment is encouraged to use it should they have questions. The Western Shelter hotline can be reached at 800-971-7201.

In addition to the hotline, Western Shelter customers can utilize Western Shelter's YouTube Channel as a resource when seeking assistance for shelter deployment. 

"Our YouTube channel is a great first place for our customers to go to find set up and tear down videos for our key products, as well as operational videos for several other accessories," said Dave Newman, Western Shelter Marketing Manager. "We hope our customers see it as a valuable resource."

Western Shelters have been used to respond to infectious disease outbreaks all over the globe, including the recent COVID-19 outbreak.

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