IEN: How can this sector meet rising demand for greater automation and flexibility?
Rice: Companies should continue to focus on a team approach, using the human resources as efficiently as the mechanical and technological resources are used. Supply chain managers almost can be compared to chefs as they mix together the main ingredients (employees, equipment, technology), add spices and flavor (products and processes), and create an exciting and delicious dish (reaching the goal, i.e. 10,000 shipments per day).
IEN: What innovations are in store for users of equipment, systems, components, materials, and software?
Rice: The user will have the power to demand more customized equipment for his/her particular task. Manufacturers will have to respond with either individual treatment or modular products. Workstations and handling areas need to offer several options for tools and parts organization, storage, and most importantly, use.
IEN: What advances do you see in plant floor connectivity? Web services? Remote material handling?
Rice: Not so long ago, one did not need a computer to pack a box or pick an order. Now, workbenches and carts need to accommodate computers, monitors, keyboards, bar code scanners, headsets. Users need these devices in the immediate work area to ensure efficiency and accuracy. Equipment such as carts, worktables, shelving, and mobile storage is becoming both "wired" and "wireless" at the same time. These products are changing to meet these needs and create a wider bridge to plant floor connectivity.
IEN: What progress do you see in meeting safety and security goals?
Rice: In regard to employee safety and security, companies are placing a greater emphasis on ergonomics and comfort, realizing the positive effects it has on morale and productivity. Ergonomic resources and products are more readily available and easy to understand than in previous years. Users on the plant floor are becoming more educated on how they can take control of their work area and request products like monitor arms, adjustable height tables, and smooth motion tool hangers that help them do their job well everyday. When users are comfortable, confident, and complete the project accurately, the goal is reached.